Trust Drives Out All Fear
At a recent gathering of Clarity alums, Marcia Donziger, Founder of MyLifeLine.org talked about the power of Trust. Trust drives out all fear is what Marcia kept repeating to herself as she was hanging 32 floors above downtown Denver. (You may want to enlarge this...Grumpy is as Grumpy Does
Last week I had to renew my driver’s license. Since I hadn’t been paying attention, it was past the expiration date, so I needed to visit the local DMV. While waiting for my name to be called, I looked at my photo on the old license. I’ve had to live with this...20 Ways to Inspire Employees (Eleven through Twenty)
This is the continuation of our list on how to inspire employees we began in last week’s blog. We want to restate our belief that if you want peak performances from your employees, you first need to create peak experiences for each and every employee. Everyone does...20 Ways To Inspire Employees (One through Ten)
A common Google search asks the question – what are ways to motivate employees. We also hear that same question from our clients. So, we thought we would add our own 20 Ways to Motivate Employees to the dialogue. The first 10 are in this blog and the second...The Personal Energy Cost of Bad Customer Service
The only thing we have control over is how our thoughts about them impact our own personal energy.