It Takes an Individual to Collaborate
Working with organizational teams, family teams and partnerships, there is one desire we hear more than any other – we would like to be more collaborative. When we help them design their shared vision, collaboration is always an element. Teams and families that...Lighten Up; It’s Just Pressure
I glanced at my to-do list this morning and realized that I was so far behind that for many of the items on the list, the ink was faded from age. Then I felt pressure – the pressure of not doing enough, not being smart enough, not working hard enough, not being more...Grumpy is as Grumpy Does
Last week I had to renew my driver’s license. Since I hadn’t been paying attention, it was past the expiration date, so I needed to visit the local DMV. While waiting for my name to be called, I looked at my photo on the old license. I’ve had to live with this...The Personal Energy Cost of Bad Customer Service
The only thing we have control over is how our thoughts about them impact our own personal energy.
Live Lights-On
Ask two questions during every interaction and action: Am I more alive, more energized, more lights-on? Am I duller, more drained, more lights-off?
